Privacy Policy

PRIVACY POLICY 

Data Collected

We collect:

• Name, age, gender, contact details

• Email, phone number

• Booking details

• Health preferences

• Payment info (processed via secure gateways)

• Browser cookies & analytics

How We Use Your Data

• To process bookings

• To coordinate with hotels, trainers, partners

• To provide customer support

• To personalise recommendations

• To send booking confirmations, reminders & updates

• Marketing communication (opt-out anytime)

• Compliance with Indian law enforcement if required

Sharing of Data

Your data may be shared with:

• Hotel/Resort Partners

• Trainers/Retreat Leaders 

• Payment gateway providers

• Legal authorities (when required)

We do not sell personal data.

Cookies & Tracking

We use cookies for:

• Session management

• Analytics

• Personalised content

• Marketing optimisation

Data Security

• Encrypted storage

• Secure payment gateways

• Limited access to staff

• Regular audits
  However, we cannot guarantee 100% security due to inherent risks of the internet.

User Rights

Under Indian law, users may:

• Request correction or deletion

• Withdraw consent

• Opt-out of marketing communication

Grievance Redressal

Email: ankit.bhatia@fitescapades.com
Response time: 48–72 hours.