Cancellation, Amendment & Refund Policy
Retreats
Guest Cancellation Policy
Should you need to cancel your retreat reservation, please note the following:
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The fitness retreats are non-cancellable and non-refundable
Due to our commitments for accommodations and other arrangements, we cannot offer exceptions to this policy under any circumstances.
Fit Escapades Cancellation Definitions
“Cancellation” includes any non-attendance at the scheduled retreat, including postponements or rescheduling. “You” refers to the participant booking a retreat, and “We” refers to Fit Escapades. Please review and understand our cancellation policy before making a reservation. We highly recommend purchasing travel cancellation insurance.
Travel Cancellation Insurance
Travel cancellation insurance may cover some or all cancellation fees, depending on the policy terms. This type of insurance should typically be purchased at the time of making your reservation for maximum coverage. This information is provided for informational purposes only and should not be solely relied upon.
Fit Escapades Cancellation Policy
In the event that we need to cancel a retreat, you will have the option to transfer your payment to another scheduled or future retreat or request a refund, less any non-recoverable costs already incurred. Fit Escapades is not liable for any expenses incurred in preparation for a cancelled retreat, such as additional accommodation, airline tickets, lost wages, or other related expenses. If a retreat is postponed due to circumstances beyond our control, you will be offered a place on the rescheduled date, a 100% credit voucher for future retreats, or a refund minus any non-recoverable costs.
Wellness Getaways
Cancellations by the Customer
Unless otherwise stated on the specific getaway page:
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Refunds will be provided only if cancelled in writing 30 days prior to the check-in date.
Non-Refundable Components (always applicable)
Regardless of cancellation window, the following are always non-refundable:
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Spa/wellness treatments pre-booked with third-party providers
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Wellness consultations, sessions, or therapy appointments
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Taxes collected on behalf of the government
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Payment gateway fees
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Fit Escapades service/processing fees
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Special promotions, flash deals, or festive-period packages
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Early check-in/late checkout upgrades
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No-show charges from hotels or partners
Amendments
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Date changes or amendments are subject to availability and Partner Property approval.
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Amendment fees may apply.
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If the property rate increases for new dates or has seasonal surcharge applicable, the Guest must pay the difference.
No-Shows & Early Departures
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No refund will be provided for no-shows.
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No refund for unused inclusions, missed meals, missed sessions, or early check-out.
Cancellations by Fit Escapades or Partners
In rare circumstances where Fit Escapades or the Partner Property must cancel a booking:
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A full refund of the package amount will be issued; OR
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The Guest may opt for a credit voucher valid for 12 months; OR
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An alternative property/package may be offered (subject to Guest approval).
Fit Escapades is not liable for any additional expenses including flights, visas, transfers, or incidental costs arising due to cancellations.
